TROUBLESHOOTING VEHICLE GATE ISSUES
If there are any gate issues please email GMM immediately as it is crucial that they are resolved immediately so that access to/from the mews is not impeded.
In October 2011 we installed a new set of gate controls which are designed to leave the gates open automatically should there be a power failure. If the vehicle gates fail to operate then it's probably because the external sensor beams are blocked or your phone is not registered with the access control system.Please ensure that the two sets of internal and external sensors, on either side of the gates, are clear or the vehicle gates will not open. I've attached photos of the four sensors as well as the sign on the gates that states this in the link below:
Link to photos of vehicle gate sensors
If you can hear the external sensor fixed to the wall on the outside of the gates beeping and displaying a blue light then it means that there is either an obstruction, a power failure or a fault. In case of a power failure the vehicle gates should open automatically but ONLY if there is no obstruction.
If the internal sensors are blocked then the gates will open but will not close till the obstruction is cleared. The ivy quite often overgrows and blocks the internal sensor.
The mews website details on how to register with the vehicle gate access control system.
If there is no obstruction blocking the sensor beams then the gates will need to be manually overridden by one of the directors and please email gatewaymews@gmail.com with the full details
The mews main web page can be viewed here:
http://gatewaymews.blogspot.com/2009/07/web-page-for-gateway-mews-residents.html
Under no circumstances should you force/push/hold back the gates as you risk damaging the gate motors, which, were only recently replaced at a cost in the region of £5000. Forcing the gates will also cause them to lock and you will not be able to move them till they are manually released by an engineer.
Should the motors be damaged GMM will recover the full repair cost from the responsible leaseholder. It is then up to that leaseholder to recover the cost from the person who caused the damage (e.g. tenant, delivery vehicle, taxi driver, visitor etc.). If you have rented out your property please ensure that the agents/tenants are aware of this.
Lakshman (3)
GMM
gatewaymews@gmail.com
